We recommend that you always install the latest updates and software for your operating system.

If the problem persists. Please contact us so we can solve your problem.

So that we can help you quickly, please send us the following information: Detailed description of the problems + operating system + Internet browser (Internet Explorer, Firefox, Chrome, Safari). Which URL you want to call (e.g.https: // If possible, send a screenshot of the error message that appears on your screen.