We accept payment by invoice with Klarna, in installment payment with Klarna, Sofortüberweisung with Klarna, PayPal, Mastercard, Visa, Amex, Apple Pay and Google Pay.
Shipping is usually 1 to 3 working days.
We only send with DHL so that we can always guarantee you punctuality.
We send within Germany, Austria and Switzerland.
If you have made the transfer with Klarna, PayPal or Stripe and the date of the payment period is exceeded on the invoice, you will automatically receive a reminder from the respective selected service provider. In this case, please contact us directly to the customer service of the respective service provider.
If your payment is not successfully processed or if it is rejected by the system, please use an alternative payment method or enter a different card number.
Yes! You will receive an automatic confirmation email or an SMS with DHL sender information for your shipment. Please note our complete shipping guideline for current processing times.
If you do not receive an email from us within a few hours after your order, please check your personal spam folder of your mailbox. Alternatively, the e-mail address has been missed. If you are unsure then just contact us by email at shop@babesfashion.de.
Please take the invoice and the return form, this can be found for downloading under the "Return & Exchange" category "with the package and fill out which items you would like to return.
Yes, we fill up our inventory regularly. Our popular articles sell very quickly, so we advise you to access quickly. You can find an overview of all of our articles under the "Shop All" category.
If you have technical problems when shopping on our website, please contact our customer service, which will be happy to help you. You can reach this by email at shop@babesfashion.de.
Unfortunately, we cannot currently offer you a free return. However, we are trying to offer you this service in the future.
You have 14 days to explain the revocation and another 14 days from that day to return the goods. We are not currently exhibiting a return label. You get more information under the category "Return & exchange".
The reimbursement takes place on the original payment method used when ordering. Depending on the financial institution, the process can take up to 2 to 5 working days up to compensation and 7 to 10 working days up to the transfer to your account.
